Insurance Coordinator

Job ID
# of Openings
Williamsburg Pavilion
Position Category
Support Staff


Diamond Healthcare in Williamsburg Virginia has a full time Insurance Coordinator position.

The Insurance Coordinator works under the direction of the Client Director of Revenue Cycle.  Responsibilities include verification of insurance benefits, preparing patient liability estimates, and communicating information to facility departments.  Insurance Coordinator acts as a liaison between the facility and patients or patient’s representatives related to insurance benefits, utilization review requirements, and patient inquiries. 



Position requirements:

  • Strong understanding of Revenue Cycle functional areas
  • Must provide exceptional customer service
  • Can interpret and clearly explain insurance benefits and coverage guidelines
  • Provides options for patients and their representatives
  • Functions as a liaison between patients, families, and facility leadership
  • Ability to keep a variety of tasks on-stream, and work within a structured environment




Education:  High School graduate or equivalent.  3-5 years of experience in Healthcare Revenue Cycle preferred.   

M-F Days Full-Time

Hospital/Program Description

The Pavilion at Williamsburg Place opened in April of 2012 on the established campus of Williamsburg Place near Historic Colonial Williamsburg, Virginia. The 66-bed, 33,500-square foot inpatient psychiatric facility offers services based on principles of milieu therapy which provide a safe, supportive and secure environment for individuals to return to a stable level of functioning and live life to the fullest. Each individual is assessed by a team of professionals led by a psychiatrist to determine that they meet the medically necessary criteria for inpatient level of care.


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