• Patient Registration Coordinator

    Job ID
    # of Openings
    Washington Hospital Center - MedStar
    Position Category
    Support Staff
  • Overview

    Come work with a great team! Diamond Healthcare, the manager of behavioral health services for MedStar Washington Hospital Center, has an opening for a Patient Registration Coordinator who is responsible for a complete range of clinical, billing and administrative tasks in an outpatient behavioral health setting, i.e., registering patients, collecting co-pays, managing the reception area, etc.

    1. Receives and screens telephone callers, provides information per department/Hospital policy, and/or routes calls to appropriate personnel. Receives and forwards messages as appropriate. Schedules and coordinates appointments as necessary. Obtains relevant diagnostic test results prior to patient appointment.
    2. Greets patients, visitors, and staff to the office, determines their need(s) and assists/ directs them accordingly.
    1. Works with a variety of internal and external customers to ensure the delivery of high quality care with excellence in clinical outcomes and customer satisfaction.
    1. Registers patients in the patient registration system as well as in any applicable department system confirming insurance information and securing applicable documentation. Accepts payments.
    1. Tracks data and other compliance items.  
    2. Other duties as assigned.


    This position will be cross trained throughout the clinic, as needed and other administrative duties may be assigned. Candidates should have a minimum of 1-2 years experience in working in a clinical or ambulatory setting, preferably with patients with psychiatric/behavioral health disorders. Must be flexible to adjust to the needs of a fast-paced environment, demonstrate effective problem solving skills and display excellent oral/written communication skills.   High school diploma or GED is required; Bachelor’s degree is strongly preferred.




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