We are seeking a highly organized and detail-orientedBehavioral Health Coordinator to join our growing team. The ideal candidate will play a crucial role in supporting our behavioral health department through a variety of administrative and coordination tasks, ensuring efficient operations and seamless patient care. This position requires strong communication skills, a proactive approach, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities:
- Utilization Review & Billing Support:
- Assist with utilization reviews of behavioral health services to ensure compliance with payer guidelines and support accurate billing processes.
- Review documentation for completeness and adherence to regulatory requirements.
- Collaborate with billing department to resolve discrepancies and facilitate timely claim submission.
- Legal & Information Requests:
- Respond to requests for information from the Office of the Attorney General (OAG) and other legal entities, ensuring confidentiality and adherence to all privacy regulations (e.g., HIPAA).
- Coordinate the retrieval and preparation of necessary documentation for legal proceedings or information requests.
- Telehealth Coordination:
- Set up and manage tele-visit appointments for behavioral health providers and patients.
- Provide technical assistance and troubleshooting for virtual platforms as needed.
- Ensure smooth and secure virtual connections for all telehealth sessions.
- Administrative Support for Behavioral Health Team:
- Provide comprehensive administrative support to the behavioral health team, including faxing, calling and sending emails on behalf of the team.
- Assist with data entry and safety plans.
- Prepare and distribute correspondence, reports, and other documents.
- Act as a liaison between the behavioral health team and other internal departments or external stakeholders as needed
- Assist with special projects and initiatives as assigned.